In this step-by-step guide, we will walk you through the process of changing your primary phone number on Amazon. Whether you want to update your contact information or switch to a new device, altering your primary phone number is a simple task that ensures your online shopping experience remains seamless and hassle-free. Follow our instructions to navigate through the settings and complete the process effortlessly.
Step 1: Accessing The Amazon Account Settings
To change your primary phone number on Amazon, you’ll need to start by accessing your account settings. Begin by logging into your Amazon account using your email address and password. Once logged in, look for the menu icon, which is typically represented by three horizontal lines. Click on it to open the dropdown menu and select “Account & Lists” from the options.
On the Account & Lists page, scroll down until you find the “Your Account” section. Under this section, you’ll see a variety of options – choose the one labeled “Your Account” again. This will take you to a new page where you can view and update various settings related to your Amazon account.
Now that you’ve successfully accessed your Amazon account settings, you’re ready to proceed to the next step and navigate to the “Login & Security” section.
Step 2: Navigating To The “Login & Security” Section
In this step, you will learn how to navigate to the “Login & Security” section in your Amazon account settings. Follow these simple instructions to access the necessary settings:
1. Open a web browser and go to the Amazon website.
2. Sign in to your Amazon account using your email address and password.
3. Once logged in, hover over the “Accounts & Lists” option located at the top right corner of the page.
4. From the dropdown menu, click on the “Your Account” option.
5. On the Your Account page, scroll down until you find the “Login & Security” section.
6. Click on the “Login & Security” option to access the settings related to your Amazon account’s security and personal information.
7. At this stage, you may be asked to verify your identity by entering your account password again.
8. Once verified, you will be directed to the “Login & Security” section, where you can manage your primary phone number and other security settings.
By following these steps, you will successfully navigate to the “Login & Security” section in your Amazon account settings, allowing you to proceed with changing your primary phone number.
Step 3: Verifying Your Current Primary Phone Number
Before changing your primary phone number on Amazon, it’s important to verify your current number. This step ensures that you have authorized access to the account and prevents unauthorized changes.
To verify your current primary phone number, follow these steps:
- Go to the Amazon homepage and sign in to your account.
- Click on the “Account & Lists” drop-down menu located at the top-right corner of the page.
- Select “Your Account” from the menu options.
- Scroll down to the “Login & Security” section and click on “Edit” next to the “Login & Security” heading.
- A new page will open displaying your current primary phone number. Amazon will send a verification code to this number via SMS.
- Make sure you have access to the phone associated with the current number.
- Enter the verification code on the Amazon website to confirm your current number.
- If the code is entered correctly, Amazon will proceed to the next step, allowing you to edit your primary phone number.
Verifying your current primary phone number is a crucial step to ensure the security of your Amazon account. It helps protect your personal information and prevents unauthorized access or changes. Take the time to complete this step accurately to avoid any potential issues or complications later on in the process.
Step 4: Editing The Primary Phone Number
To change your primary phone number on Amazon, you need to follow these steps:
1. Once you are in the “Login & Security” section of your Amazon account settings, scroll down until you find the “Your Devices and Activity” section.
2. Under this section, locate the “Your Devices” tab and click on it.
3. Look for the option that says “Edit” next to your current primary phone number. It will be displayed next to the phone icon.
4. Click on the “Edit” button, and you will be redirected to a new page where you can make changes to your phone number.
5. Here, you can either delete the existing phone number or simply overwrite it with the new one you want to set as your primary.
6. Once you have made the necessary changes, click on the “Save Changes” button at the bottom of the page to save your new primary phone number.
Remember to double-check the number before saving to ensure accuracy. With these simple steps, you can easily edit your primary phone number on Amazon and keep your account information up to date.
Step 5: Entering The New Phone Number
After verifying your current primary phone number, it’s time to enter the new phone number you would like to set as your primary one on Amazon. Follow these steps to proceed:
1. On the “Login & Security” section of your Amazon account settings, locate the option that allows you to edit or change your phone number.
2. Click on the edit or change option, which will prompt a new window or field where you can input your new phone number.
3. Carefully enter your new phone number, making sure to include the correct country code, area code, and phone number. Take extra caution when entering the digits to avoid any errors.
4. Double-check the new phone number you entered, ensuring it is accurate and belongs to you. Keep in mind that Amazon may perform a verification process to confirm the ownership of the number later on.
5. Click on the “Save” or “Update” button to save the changes made to your primary phone number.
Congrats! You have successfully entered the new phone number for your Amazon account. To ensure everything is functioning correctly, move on to the next step to verify the new number.
Step 6: Verifying The New Phone Number
When changing your primary phone number on Amazon, it is important to verify the new number to ensure its accuracy and validity. Follow these steps to verify your new phone number:
1. After entering the new phone number in the designated field, click on the option to verify the number.
2. Amazon will then send a verification code to the new phone number via SMS.
3. Retrieve the verification code from the SMS and enter it into the required field on the Amazon website.
4. Click on the option to submit the verification code.
5. If the code is entered correctly, Amazon will confirm the successful verification of your new phone number.
It is crucial to double-check the accuracy of the entered verification code to avoid any errors. If you do not receive the code, ensure that your phone has proper network connectivity. If the issue persists, consider requesting a new verification code or contact Amazon customer support for further assistance.
Verifying the new phone number is a necessary step to help secure your Amazon account and ensure that important communications reach you.
Step 7: Saving The Changes And Updating Your Account
After successfully entering and verifying your new phone number, it is crucial to save the changes you made to ensure your account is updated with the new primary phone number on Amazon. Follow these simple steps to save the changes and update your account:
1. Look for the “Save Changes” or “Update” button at the bottom of the page. It is typically located near the editing fields.
2. Click on the button to save the changes made to your primary phone number.
3. Once you click on the button, Amazon will process your request and update your account with the new phone number.
4. You may be prompted to enter your account password or perform an additional security verification to confirm the changes.
5. Wait for a confirmation message or email from Amazon stating that your account has been updated with the new primary phone number.
6. It is recommended to double-check your account settings to ensure that the changes have been properly saved.
By saving the changes and updating your account, you ensure that your new primary phone number is successfully registered and will be used for any relevant account notifications and security purposes on Amazon.
Step 8: Testing The New Primary Phone Number And Troubleshooting Common Issues
After successfully changing your primary phone number on Amazon, it is important to thoroughly test the new number to ensure it is working correctly. Follow these steps to test the new primary phone number:
1. Log out of your Amazon account and attempt to log back in using the new phone number. This will verify that the new number is associated with your account and that you can access it.
2. Update any saved payment methods or shipping addresses to reflect the new primary phone number. This will confirm that the number is correctly linked to your billing and shipping information.
3. Enable two-factor authentication (2FA) if you haven’t already. This additional security measure enhances the protection of your account. Test if you receive any verification codes or authentication calls on your new phone number.
Common issues that may arise include:
– If you do not receive any verification codes during the login process, double-check that you entered the correct phone number and consider repeating the verification steps.
– If you encounter any issues with the new phone number, such as not receiving texts or calls, ensure that your network connection is strong and contact your service provider for assistance.
By following these steps and troubleshooting any issues that arise, you can confidently use your new primary phone number on Amazon.
Frequently Asked Questions
FAQ 1: How do I access the account settings on Amazon?
To access your account settings on Amazon, follow these steps:
1. Log in to your Amazon account using your username and password.
2. Click on the “Account & Lists” dropdown menu located at the top-right corner of the page.
3. Select “Your Account” from the dropdown menu.
4. On the Your Account page, you will find various options and settings. Scroll down to find the “Settings” section.
5. Click on the “Edit” button next to the option “Login & Security”.
6. You will be prompted to log in again for security purposes.
7. Once logged in again, scroll down to find the “Phone number” section.
8. Click on the “Edit” button next to your current primary phone number.
9. Follow the on-screen instructions to change your primary phone number.
FAQ 2: Can I use a mobile app to change my primary phone number on Amazon?
Yes, Amazon provides a mobile app that allows you to manage your account settings, including changing your primary phone number. Here’s how you can do it using the Amazon mobile app:
1. Open the Amazon mobile app on your smartphone or tablet.
2. Log in to your Amazon account if you haven’t already.
3. Tap on the “Menu” icon (usually three horizontal lines) located at the top-left corner of the app.
4. Scroll down and tap on “Settings” to access your account settings.
5. Under the Account Settings page, tap on “Login & Security”.
6. Tap on the “Edit” button next to the “Phone number” section.
7. Enter your new phone number and follow the on-screen instructions to verify and change your primary phone number.
FAQ 3: What should I do if I encounter any issues while changing my primary phone number on Amazon?
If you encounter any issues while trying to change your primary phone number on Amazon, you can try the following steps:
1. Double-check the information you entered for accuracy, including the new phone number and verification codes.
2. Ensure that you have a strong and stable internet connection to avoid any connectivity issues.
3. Clear the cache and cookies from your web browser or app, then try again.
4. Update your Amazon app if you are using the mobile app.
5. If the problem persists, you can contact Amazon customer support for further assistance. They will be able to guide you through the process or help resolve any technical issues you may be experiencing.
Remember, it’s always a good idea to have your new phone number readily available for verification or any additional steps that may be required during the process.
Conclusion
In conclusion, changing your primary phone number on Amazon is a relatively simple process that can be done using the steps outlined in this guide. By following these step-by-step instructions, you can easily update your primary phone number and ensure that your account information is up to date. It is important to keep your contact information current, as it may be used for important account notifications and security purposes.